Automate COVID-19 Vaccine Scheduling with Conversational Virtual Assistant-Bots

Administering billions of vaccines to stop the spread of COVID-19 worldwide is one of the most complex and daunting challenges that healthcare systems have ever faced. Vaccinations are being carried out through hospitals, retail clinics, and other institutional organizations that are struggling to keep up with high call volumes, supply, and the necessary prioritizing, scheduling, and follow-up processes. As the pool of people eligible to get vaccinated increases, the process will only get more complex.

Getting to 400+ million doses is a mammoth task that needs intelligent, 24×7 support that conversational AI on Voice, Web, and Mobile can deliver without taxing your existing systems or staff. Conversational Virtual Assistants will deflect the thousands of incoming queries, provide answers, schedule appointments, send reminders automatically, and reduce no-shows.

Kunal Contractor, Director and Global Head of Healthcare at Avaamo is hosting a webinar to discuss how healthcare systems can automate and streamline the vaccine administration process. Join us to learn about:

• Leveraging Conversational Virtual Assistants to reduce inbound calls and make outbound calls more interactive
• Using Virtual Assistant-Bots to confirm eligibility, register patients, find locations, schedule appointments, send second-dose updates, and follow-up on side effects
• Setting up omnichannel, proactive vaccination notifications and reminders
• Creating a prioritized waitlist and calling patients once State Guidelines permit those groups to get immunized
• How to integrate with EHR, Scheduling, and Contact Center platforms

Date: 10th February, 2021 | Time: 10AM PT / 1PM ET

Registration details: https://bit.ly/2YVcu0X